Privacy Policy

Last updated June 25 2024

This privacy policy describes how your data and personal data is collected, used, processed and shared when you visit or make a purchase from particleformen.com (the “Website”) a website operated Particle Aesthetic Science Ltd. (referred to as “Particle”, “our”, “we” or “us” in this privacy policy).

This privacy policy also explains how your personal data is protected, what choices you have relating to your personal data, and how you can contact us.

personal data we collect

Personal Data you provide to us such as your email address when you sign up to our newsletter or any other information you provide when you order and purchase products on our Website (or attempt to do so). When you make a purchase or attempt to make a purchase on our website you will be asked to provide us with billing and shipment information (name, address, country of residence, zip code, email address, and phone number, payment terms and payment means, credit card details, PayPal account details). Referred to as “Order Information” in this privacy policy.

Each time you visit the Website, we automatically collect certain data about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device as well as web beacons and tags.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. Referred to as “Technical and Usage Information” in this privacy policy.

In order to collect Technical and Usage Information automatically we are using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

When we talk about “Personal Data” in this Privacy Policy, we are talking both about order Information and the Technical and Usage Information, as long as this information is by itself or with other data or information we possess identify you.

HOW DO WE USE YOUR PERSONAL DATA?

We use the order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order Information and the Technical and Usage Information we collect to:

To allow you to use and access the Website, services and products;
Communicate with you and when in line with the preferences you have shared with us, provide you with information or advertising
relating to our products or services;
To prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law and protect our or others’ rights, property or safety;
To operate, improve, optimize and maintain, our business, Website, products and services (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns) and for general research and analysis purposes.

SHARING YOUR PERSONAL INFORMATION

We may share your personal data with other affiliated entities of Particle for the purposes described above.

We may also share your personal data with other third parties for the following purposes:

When we have your consent;
With our business partners. For example, this could include our resellers and distributers;
With third party service providers and contractors processing the personal data on our behalf. For example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, advertising,
analytics, manage brand and product promotions as well as administering certain services and features;
To the extent required by law, for example if we are under a duty to disclose your personal data in order to comply with any legal obligation (including, without limitation, in order to comply with tax reporting requirements and disclosures to regulators including to meet national security or law enforcement requirements), prevent illegal uses of our Website, products and services or violations of our Website Terms of Use and our policies; defend ourselves against third party claims and assist in fraud prevention or investigation (e.g., counterfeiting).
If we sell our business or assets or acquired by a third party, including by of merger, consolidation or restructuring in which case we may need to disclose your personal data to the prospective buyer for due diligence purposes; and transfer the personal data to buyer if the transaction is consummated.
In an aggregated and/or anonymized form that cannot reasonably be used to identify you.

For example, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout. We use Hotjar to analyze your interactions with the website, more about Hotjar privacy can be found here
https://www.hotjar.com/blog/hotjar-approach-privacy
and Trustpilot to monitor customers reviews
https://legal.trustpilot.com/business-privacy-policy.

MINORS

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under the age of 18.

BEHAVIOURAL ADVERTISING

As described above, we use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.

From time to time and in compliance with applicable law requirements (e.g. if you signed up for our newsletter), we may use contact information that you have provided to send you tailored information regarding our products and services, as well as other information we think may be useful to you. If you do not wish to receive any marketing information from us, you may opt out by clicking the “Unsubscribe” link on any of our emails, or alternatively, send the opt-out request to support@particleformen.com.

SOCIAL NETWORK INTEGRATION

We use Facebook Connect and Instagram Buttons on our Website. If you choose to access, visit and/or use any third party social networking service(s) that may be integrated with the Website, we may receive your data including persona data that has been made available to those services, including information about your contacts on those services.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Israel and the United States.

DATA RETENTION

We will retain your personal data as needed to fulfill the purposes for which it was collected (i.e process an order), comply with our legal obligations, resolve disputes, and enforce our agreements policies.

SECURITY AND DATA PROTECTION

We safeguard the security of your personal data and other data provided to us with appropriate physical, administrative, and technical procedures. While we strive to protect personal data, we cannot guarantee the security of the personal data provided to us, as no transmission of information through the Internet can ever be completely secure

INTERNATIONAL TRANSFERS OF PERSONAL DATA

Our customers and our operations are spread around the world. As a result, we may transfer your personal data to locations outside of your country or residence including the US an Israel

THIRD PARTY SITES

The Website may provide links to other third-party websites that are outside our control and not covered by this Policy. We are not liable for any information, content, products, services, software, or other materials available on or through an external website. The use of an external website or any information or other content found on external websites is subject to and governed by the terms and conditions of such website. We encourage you to review the privacy policies posted on these third-party websites.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CALIFORNIA AND OTHER STATE PRIVACY RIGHTS

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana (starting October 1, 2024), Nebraska (starting January 1, 2025), Iowa (starting January 1, 2025), Delaware (starting January 1, 2025), New Hampshire (starting January 1, 2025), or New Jersey (starting January 15, 2025) the privacy laws in those states provide you with several rights with respect to your personal information. Please see your state specific sections below for more information.

Your California Privacy Rights

The Right to Know dictates, upon your request, that we will provide you with any of the following:

what Personal Information we have collected, used, disclosed and “sold” about you, including the categories of Personal Information

the categories of sources from which the Personal Information is collected

the business or commercial purpose(s) for collecting, selling, or sharing Personal Information

the categories of third parties to whom Particle discloses Personal Information

the specific pieces of Personal Information Particle has collected about you.

The Right to Correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing.

The right to request that we delete any Personal Information we have collected about you. Please note this right is not absolute and that Particle will, in some cases, retain Personal Information as allowed by applicable laws and to support essential functionality, such as maintaining your subscription.

The right to opt-out of the selling or sharing of your Personal Information.

The right to limit the use of your sensitive Personal Information.

To exercise the above rights, you may contact us at support@particleformen.com

When you exercise these rights and submit a request to us, we will verify your identity by asking you to confirm some of your Personal Information that Particle currently holds such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions granted by the California Consumer Privacy Act. Please note that we are only required to honor Right to Know requests twice in a 12-month period.

We do not discriminate against California residents who exercise any of their rights described in our Privacy Policy. Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

In addition, and as set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what Personal Information we may have “sold” or “shared” about you. For the 12-month period prior to the date of this Privacy Policy, Particle has only sold or shared Personal Information about its customers as described in this Privacy Policy. Particle does not use or disclose sensitive Personal Information, as defined in applicable laws, for any purposes other than those permitted by applicable law.

If your internet browser offers “Do Not Track” or the “Global Privacy Control” opt-out preference signal, and you enable the feature, we will honor your request to opt-out of sale or sharing when you visit our Site by treating these as an opt-out of cookies and pixels that collect and share information for marketing purposes.

This Privacy Policy describes how we may share your Personal Information for marketing purposes, as described above. If you are a California resident, the Shine the Light law permits you to request and obtain from us once per calendar year information about any of your Personal Information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us through our website.

Your Virginia, Colorado, Connecticut, Oregon, Texas, Montana (starting October 1, 2024), Nebraska (starting January 1, 2025), Delaware (starting January 1, 2025), New Hampshire (starting January 1, 2025), and New Jersey (starting January 15, 2025) Privacy Rights

The right to confirm whether we process your Personal Information and access your Personal Information.

The right to correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing.

The right to delete Personal Information we have about you. Please note this right is not absolute and that Particle will, in some cases, retain Personal Information as allowed by applicable laws and to support essential functionality, such as maintaining your subscription.

The right to opt out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information, and/or profiling in furtherance of decisions that produce legal or similarly significant effects.

The right to obtain a copy of Personal Information we have obtained about you in a portable and, to the extent technically feasible, readily usable format.

Please note that Particle does not process your Personal Information using machine learning and/or profiling methods in ways that would impact you in a legal or similarly significant manner, without your consent.

If we deny your request, the right to appeal our decision.

When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may ask you to confirm Personal Information Particle currently holds on you such as your email address, order numbers of previous orders of our products and services, your equipment serial numbers or the last four digits of a credit or debit card used to make a purchase. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under your state’s consumer privacy law.

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our products or services.

To appeal a decision we have made regarding your request, you may email us at support@particleformen.com. We will respond to appeals from Virginia and Connecticut residents within 60 days. We will respond to appeals from Colorado residents within 45 days.

Your Utah and Iowa (starting January 1, 2025) Privacy Rights

The right to confirm whether we process your Personal Information and access your Personal Information.

The right to delete Personal Information we have obtained about you. Please note this right is not absolute and that Particle will, in some cases, retain Personal Information as allowable by applicable laws and to support essential functionality, such as maintaining your subscription.

The right to opt out of the processing of your Personal Information for purposes of targeted advertising and/or the sale of Personal Information.

The right to obtain a copy of the Personal Information you have previously provided to us in a portable and, to the extent technically feasible, readily usable format.

For Iowa residents only, if we deny your request, the right to appeal our decision.

When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or, if you do not, we may ask you to confirm Personal Information Particle currently holds on you such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under the Utah Privacy Rights Act.

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our products or services.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@particleformen.com or by mail using the details provided below:

Particle Aesthetic Science Ltd
1397 2nd ave, #133
New York, NY 10021